Refund policy

Your satisfaction is guaranteed. If you are not satisfied with your purchase, you may return it for a refund or exchange for something else within 30 days from the date of the purchase. The product must be in the same form of state you received it in, with all the tags attached.

Any hat returned for a size that is not available will be refunded without notice. A reship fee will be charged to the card the order was originally purchased with unless otherwise noted. Shipping fee and route insurance is non refund. These prices are for orders shipped within the US only. International customers will be emailed shipping price options for exchanges.

For New Era fitted hats, the sizes are close approximations and are not 100% consistent. This means, for example, that one fitted hat in 7 1/2 might fit differently from another 7 1/2, although they will be quite close.

Sale Items:
All sale items are final sale and not eligible for return or exchange.

Promotion items:
Buy 3 get 4th item free can be ONLY exchanged within 30 days from purchase. No return will be accepted.

 

 


Please send returns to the following address:

 
Exclusive Fitted
REFUND/EXCHANGE DEPARTMENT
89-65A, 165 STREET
JAMAICA, NY 11432
(718)-526-4369

[time] minutes ago, from [location]
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